CueBlend Legal

Terms of Service

Effective date: 6 October 2026

1. Eligibility

You must be at least 13 years old to use CueBlend and must also meet any higher minimum age that applies in your country or to any third-party service you choose to connect.

If you are under 18, or under the age of legal majority where you live, you should use CueBlend only with the permission of a parent or legal guardian. A parent or guardian who permits a minor to use CueBlend is responsible for supervising that use where required by law.

You must have the legal capacity to enter into these Terms.

2. The CueBlend Service

CueBlend is a content creation and repurposing application designed to help users turn existing ideas, videos, images, recordings and text into new social media content.

Depending on the version of CueBlend and the features available to you, the Service may include features such as:

• Importing videos, photographs, images and text;
• Extracting spoken words from audio or video;
• Reading text contained within images or video;
• Creating and editing social media carousel content;
• Generating or suggesting captions, wording or other content;
• Autocue and recording tools;
• Image and media selection tools;
• Exporting finished content;
• Connecting to supported third-party services such as TikTok; and
• Other content creation, editing, processing and publishing tools that we may add over time.

Individual features may differ between operating systems, devices, countries, account types and versions of the app.

3. Accounts and security

Some CueBlend features may require you to create an account.

You agree to provide accurate information and to keep your account details reasonably up to date.

You are responsible for maintaining the security of your device, login credentials and any third-party accounts connected to CueBlend.

You must not knowingly allow another person to use your account in a way that breaches these Terms.

If you believe your CueBlend account has been accessed without permission, contact us at info@cueblend.app.

4. Your content

You retain any rights you already have in content you provide to CueBlend.

You are responsible for ensuring that you have the necessary rights, permissions and lawful basis to upload, process, edit, reproduce and publish content through CueBlend.

This includes ensuring that you have permission where necessary to use:

• Copyrighted images, music, video or text;
• Another person's voice or likeness;
• Logos, trademarks or brand material;
• Private or confidential information; and
• Any other material owned or controlled by another person.

CueBlend does not obtain ownership of your content simply because you use the Service to edit, process or publish it.

5. Permission to process your content

In order to provide the features you request, you give Pittance Ltd a limited, non-exclusive, worldwide and royalty-free licence to process your content solely as reasonably necessary to operate the Service.

This may include permission to:

• Copy content temporarily for processing;
• Encode, resize, transcode, crop or otherwise technically modify content;
• Extract text or speech;
• Use automated systems to analyse or transform content;
• Generate previews, slides or other outputs;
• Store content temporarily where required to perform a requested feature;
• Transmit content to a service that you choose to connect; and
• Perform other technical operations necessary to provide the feature you requested.

This licence is granted only for operating, maintaining and providing CueBlend and does not give us a general right to sell your private content or use it as our own creative work.

The licence ends when the content is no longer reasonably required to provide the Service, subject to limited backup, security, legal or regulatory retention described in our Privacy Policy.

6. AI, transcription and automated features

Some CueBlend features may use artificial intelligence, machine learning, speech recognition, optical character recognition or other automated processing.

Automated results can contain errors.

For example, CueBlend may incorrectly transcribe speech, misread text in an image, suggest unsuitable wording, misunderstand context or generate content that requires editing.

You are responsible for reviewing generated or automatically processed content before using or publishing it.

We do not guarantee that automatically generated material will be:

• Completely accurate;
• Unique;
• Free from errors;
• Suitable for a particular audience or purpose;
• Accepted by a social media platform; or
• Free from third-party intellectual property claims.

You remain responsible for the final content you choose to publish.

7. Third-party content and assets

CueBlend may make templates, images, fonts, media, creative assets or other material available within the Service.

Some of these assets may be owned by Pittance Ltd and others may be supplied under licences from third parties.

Where an asset has specific licence conditions, those conditions also apply to your use of that asset.

Unless expressly stated otherwise, access to an asset through CueBlend does not transfer ownership of that asset to you or grant rights beyond those necessary to use it as part of the CueBlend Service.

8. TikTok and other third-party platforms

CueBlend may allow you to connect or share content to third-party services, including TikTok.

Connecting a third-party account is optional. When you choose to connect one, your use of that platform remains subject to the third party's own terms, privacy policy, community guidelines and other rules.

CueBlend is not TikTok and is not responsible for TikTok's service, availability, moderation, account decisions, algorithms, posting restrictions or changes to its APIs.

We cannot guarantee that:

• A third-party platform will accept or publish your content;
• A platform will continue to support a particular integration;
• A post will remain available after publication;
• Your content will receive any particular number of views or interactions; or
• A third-party platform will not change its rules or technical requirements.

You are responsible for ensuring that content you publish complies with the rules of the destination platform.

TikTok and related names, trademarks and logos belong to their respective owners. CueBlend's use of third-party integrations does not imply ownership of or endorsement by those platforms unless expressly stated.

9. Acceptable use

You must not use CueBlend to create, process, distribute or facilitate content or behaviour that is unlawful or that infringes the rights of another person.

You must not use CueBlend to:

• Upload or distribute content you do not have the right to use;
• Harass, threaten, defame or unlawfully target another person;
• Impersonate another person in a deceptive or unlawful way;
• Create or distribute fraudulent, malicious or intentionally deceptive material;
• Distribute malware, harmful code or content designed to compromise another system;
• Attempt to gain unauthorised access to CueBlend, its infrastructure or another user's account;
• Interfere with, overload or disrupt the Service;
• Reverse engineer or circumvent security or usage restrictions except where the law expressly permits it;
• Use automated systems to abuse, scrape or excessively query the Service;
• Use CueBlend in a way that violates applicable law or third-party platform rules; or
• Use the Service in a way that could reasonably expose Pittance Ltd, another user or a third party to harm or legal liability.

We may restrict or suspend use of CueBlend where we reasonably believe these rules have been seriously or repeatedly breached.

10. Free and paid versions

CueBlend may offer both free and paid versions of the Service.

A free version may be supported by advertising and may contain usage limits or different feature allowances.

Paid plans, such as CueBlend Pro, may offer benefits including an ad-free experience, increased usage allowances or additional features.

The exact features included in each plan will be displayed in CueBlend and/or on our pricing page before purchase.

We may introduce, remove or change plan features over time, but we will not knowingly misrepresent the features included in a plan at the time you purchase it.

11. Subscriptions and payments

Paid CueBlend subscriptions may be offered through the Apple App Store, Google Play or another authorised payment channel.

Before you purchase a subscription, the relevant purchase screen will show the applicable:

• Price;
• Billing period;
• Included features or benefits;
• Any introductory offer or trial, where applicable; and
• Automatic renewal information.

The price displayed by the relevant app store at the time of purchase is the price that applies to that transaction. Prices may vary by country, currency, tax rules and store.

Unless stated otherwise at purchase, subscriptions automatically renew at the end of each billing period until cancelled.

Purchases made through Apple or Google are also subject to the applicable store's payment and subscription terms.

Where CueBlend is downloaded through Apple's App Store, Apple's applicable end-user licence terms also apply to your use of the app.

12. Cancellation and refunds

You can cancel an auto-renewing subscription through the store or payment provider where you purchased it.

Cancelling normally prevents the subscription from renewing at the end of the current paid billing period. Your paid features may remain available until that period ends, depending on the rules of the relevant store.

If you purchased through Apple, you should manage your subscription through your Apple account.

If you purchased through Google Play, you should manage your subscription through Google Play.

Refund requests for purchases processed by an app store may be handled under that store's refund process and applicable law.

Nothing in these Terms affects any statutory cancellation, refund or consumer rights that you cannot lawfully waive.

13. Advertising

The free version of CueBlend may display advertising.

Advertising may be supplied by third-party advertising services.

Where advertising technology collects or uses information, those practices will be described in our Privacy Policy and in any consent or privacy controls required by applicable law.

We do not endorse a third-party product merely because an advertisement for it appears within CueBlend.

14. CueBlend intellectual property

CueBlend, including its software, branding, design, logo, interface, source code, documentation and original content, is owned by or licensed to Pittance Ltd and is protected by applicable intellectual property laws.

These Terms give you a limited, personal, revocable, non-exclusive and non-transferable right to use CueBlend for its intended purpose.

They do not transfer ownership of CueBlend or its underlying technology to you.

You may not copy, sell, sublicense or commercially exploit CueBlend itself except with our permission or where applicable law expressly permits it.

15. Availability and changes to the Service

We aim to keep CueBlend available and reliable, but we do not guarantee uninterrupted access.

The Service may occasionally be unavailable because of:

• Maintenance;
• Software updates;
• Internet or hosting outages;
• Third-party service failures;
• App store or platform changes;
• Security incidents; or
• Events outside our reasonable control.

We may update CueBlend, add new features, remove obsolete features or change how parts of the Service operate.

Where a change materially affects a paid service, we will provide notice where required by applicable law.

16. Suspension and termination

You may stop using CueBlend at any time.

We may suspend or terminate access where reasonably necessary if:

• You seriously or repeatedly breach these Terms;
• Your use creates a material security risk;
• Your use is unlawful;
• We are required to do so by law or a platform provider; or
• Continuing to provide the account would expose the Service or others to material harm.

Where appropriate and reasonably possible, we may give you notice or an opportunity to resolve the issue before terminating access.

17. Account deletion

You may request deletion of your CueBlend account and associated personal data.

Account deletion is available through the methods provided within CueBlend and through our external account deletion page:

delete account

Certain limited records may be retained where reasonably necessary to comply with legal, accounting, security, fraud-prevention or regulatory obligations.

More information about deletion and retention is available in our Privacy Policy and Delete Account & Data page.

18. Privacy

Our handling of personal information is governed by our Privacy Policy:

Privacy

The Privacy Policy explains what information CueBlend collects, how it is used, how it may be shared, how long it is retained and the choices available to you.

19. Disclaimers

CueBlend is a creative tool. We do not guarantee that content created with CueBlend will achieve any particular commercial, audience or social media result.

We do not guarantee:

• Specific numbers of views, followers, engagements or sales;
• That a social platform will recommend or distribute your content;
• That generated suggestions will always be accurate or suitable;
• That integrations with third-party platforms will always remain available; or
• That the Service will be completely free of bugs or interruptions.

You are responsible for deciding whether content is suitable for publication and for keeping copies of important source files or finished content where appropriate.

20. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.

If you use CueBlend as a consumer

We are responsible for losses that are a foreseeable result of our failure to use reasonable care and skill or our breach of these Terms.

We are not responsible for losses that were not reasonably foreseeable when you began using the Service.

Nothing in these Terms affects your statutory rights as a consumer.

If you use CueBlend for business purposes

To the fullest extent permitted by law, Pittance Ltd will not be responsible for indirect or consequential loss, loss of profits, loss of business, loss of opportunity, loss of goodwill or loss of anticipated savings arising from business use of CueBlend.

Where liability cannot lawfully be excluded, it will be limited only to the extent permitted by applicable law.

Pittance Ltd is not responsible for actions taken independently by TikTok, Apple, Google or another third-party service, including account suspensions, platform outages, moderation decisions or changes to third-party APIs.

21. Changes to these Terms

We may update these Terms from time to time to reflect changes to CueBlend, applicable law, platform requirements or our business.

When we make material changes, we may provide notice through CueBlend, our website, email or another reasonable method where required.

The effective date at the top of this page shows when these Terms were last materially updated.

Continuing to use CueBlend after updated Terms take effect means the updated Terms apply to your continued use, subject to any consent requirements imposed by law.

22. Governing law

These Terms are governed by the laws of Scotland, except where mandatory consumer protection laws in your country or region provide you with additional rights.

If you are a consumer, nothing in this section prevents you from bringing a claim in a court available to you under applicable consumer law.